Privacy Policy

At Bonnie Wee Bathers, we take your privacy seriously and are committed to protecting your personal information. This policy explains how we collect, use and store your data in line with UK GDPR and the Data Protection Act 2018.

1. Information we collect

We may collect and process the following types of information:

• Personal details such as your name, email address and phone number when you contact us or make a booking.
• Details about your child, including their name and age, to manage lesson attendance.
• Payment information, if applicable, processed securely via approved third-party payment providers.
• Technical information about your visit to our website, including cookies, IP address, and browser type, to help us improve site performance.

2. How we use your information

Your information is used to:

• Respond to enquiries and manage class bookings.
• Provide lesson updates, cancellations, or safety information.
• Improve our services and website experience.
• Meet our legal and safeguarding responsibilities.

We only keep your information for as long as necessary to provide our services or comply with legal obligations.

3. Data security

We use appropriate technical and organisational measures to protect your data from unauthorised access, misuse or loss. Only authorised staff have access to personal information.

4. Sharing your information

We do not sell or rent your personal data. Information may be shared only with trusted partners who help deliver our services (such as booking platforms or payment providers) and who comply with UK data protection law.

5. Cookies

Our website uses cookies to enhance your browsing experience. You can control or disable cookies in your browser settings, though this may affect website functionality.

6. Your rights

You have the right to:

• Request a copy of the personal data we hold about you.
• Ask for corrections to inaccurate information.
• Withdraw consent for marketing communications at any time.
• Request deletion of your data, subject to legal or safeguarding requirements.

7. Contact us

For any privacy-related questions or data requests, please visit our Contact page for details on how to reach us.

8. Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.